Please click here for more information and help with the user help centre and submitting a helpdesk ticket to your Appropriate Body.

ECT Induction Support

For any questions regarding your ECTs' induction please contact the Odyssey Teaching School Hub team. Some examples include:

  • ECT Authorisation
  • Assessment questions
  • Assessment dates
  • Retrieving of old assessments
  • Reporting ECTs being put on hold

Technical Support

For website issues please call the technical support team. Technical support cannot help with ECT induction or assessment queries. Examples include:

  • Login issues
  • Website errors
  • Email issues
  • Access issues
  • Guidance using the site

Sorry, but our phone lines are now closed. They're open Monday to Friday 9:00 - 17:00. You can try again then or add a support ticket now.

Add Support Ticket

ECT Induction Team

Telephone: 01242 538297

Email: [email protected]